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Ruth Anderson

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August 20, 2020

Three Stores on the Importance of Cannabis Education

We asked three retailers to school us on their approach to educating customers in-store and online.  As Ontario expands beyond 140 cannabis stores, we are watching retailers gain experience and savvy when it comes to delivering solid cannabis education and practical product knowledge. For Labour Day, we introduce you to local businesses that are…
Ruth Anderson
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RETAILER SUPPORT
May 8, 2020

Reporting

As a Licensed Retailer, you are obligated to submit reports on sales and inventory to meet the requirements of Health Canada, Statistics Canada, and OCS Wholesale. Federal Reporting Requirements Health Canada requires careful and regular tracking of cannabis inventories and…
Ruth Anderson
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RETAILER SUPPORT
May 8, 2020

Product Return Policy

All products purchased through OCS Wholesale are final sale.  The OCS Wholesale Return Policy permits the return of product for a credit on your account if one of the three following instances occurs: Products arrive damaged. Products are shipped incorrectly,…
Ruth Anderson
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RETAILER SUPPORT
May 8, 2020

Product Delivery and Receiving

To ensure the safe, secure and appropriately tracked delivery of cannabis across Ontario, all shipping is provided by an OCS authorized carrier(s). Deliveries can only be made directly to the authorized store for which the order was placed. Responsibilities of…
Ruth Anderson
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RETAILER SUPPORT
May 8, 2020

Payments and Processing

All Licensed Retailers are required to sign a Pre-Authorized Debit (PAD) Agreement as part of their onboarding process to pay for their store orders. You will not be able to place an order until your Pre-Authorized Debit Agreement, Retailer Agreement…
Ruth Anderson
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