Contact Us

Whether you have a question, need support or just want to connect, we are ready to assist you. 

Chat With Us

Use our chat icon in the Portal to contact our Customer Care team.
Available Monday to Saturday, 9 a.m. to 5 p.m. ET or our 24/7
Virtual Agent.

VISIT THE PORTAL

Call Us

Call 1-877-627-1627 to speak to someone over the phone.

Available Monday to Saturday, 9 a.m.
to 5 p.m. ET

CALL NOW

Text Us

Text 647-361-1587 to chat with our Customer Care team.

Available Monday to Saturday, 9 a.m.
to 5 p.m. ET

SEND TEXT

Email Us

Available 24/7.


We’ll respond Monday to Saturday,
9 a.m. to 5 p.m. ET
 

SEND EMAIL

ADDITIONAL RESOURCES

Learn more about wholesale pricing, insurance requirements and order/delivery information 

OCS Retailer Handbook

This guide provides you with everything you need to operate your store in accordance with the OCS.

OCS Portal Guide

Use this guide to navigate the OCS B2B Portalbrowse the OCS item catalogue and access important information on your weekly orders.