Contact Us

Whether you have a question, need support or just want to connect, we are ready to assist you.

Chat With Us

Visit the B2B Portal and click the chat icon in the bottom right to connect with our Customer Care team (Monday to Saturday, 9 a.m. to 5 p.m. ET) or our 24/7 Virtual Agent.

VISIT THE PORTAL

Call Us

Call 1-877-627-1627 to speak to someone over the phone.
Available Monday to Saturday, 9 a.m.
to 5 p.m. ET

CALL NOW

Email Us

Available 24/7.

We’ll respond Monday to Saturday, 9 a.m.
to 5 p.m. ET

SEND EMAIL

ADDITIONAL RESOURCES

Learn more about wholesale pricing, insurance requirements and order/delivery information

OCS Retailer Handbook

This guide provides you with everything you need to operate your store in accordance with the OCS.

VIEW RETAILER HANDBOOK

OCS Portal Guide

Use this guide to navigate the OCS B2B Portal – browse the OCS item catalogue and access important information on your weekly orders.

VIEW PORTAL GUIDE

Integrity Reporting Line

Use this resource if you see or suspect alleged wrongdoing in your dealing with an OCS employee.

VIEW INTEGRITY REPORTING LINE